Shipping and Returns Policy

Shipping Policy

 

Shipping Locations: We proudly ship to all areas within Egypt.

Delivery Time:

  • Standard Shipping: Delivery within 24 to 72 hours after the order is placed.
  • Order Processing: Orders are processed and dispatched within 24 hours of being placed.

Shipping Charges:

  • Standard shipping charges apply and will be calculated at checkout based on your location.

Return Policy

 

Eligibility for Returns/Exchanges:

  • Items must be returned or exchanged within 24 hours of receiving the order.
  • Items must be unused, unworn, and in their original packaging with all tags attached.

Process for Returns/Exchanges:

  1. Contact our customer service team within 24 hours of receiving your order to initiate a return or exchange.
  2. Provide your order number and details about the product you wish to return or exchange.
  3. Our team will guide you through the return/exchange process.

Refunds:

  • Refunds will be processed once the returned item is received and inspected.
  • Refunds will be issued to the original payment method used during purchase.

Conditions:

  • We reserve the right to refuse returns/exchanges if the items do not meet the above conditions.
  • Shipping charges for returns/exchanges are the responsibility of the customer unless the return is due to a defect or error on our part.

For any questions or concerns regarding our shipping and return policies, please contact our customer service team.

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