Shipping and Returns Policy
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Shipping Policy
Shipping Locations: We proudly ship to all areas within Egypt.
Delivery Time:
- Standard Shipping: Delivery within 24 to 72 hours after the order is placed.
- Order Processing: Orders are processed and dispatched within 24 hours of being placed.
Shipping Charges:
- Standard shipping charges apply and will be calculated at checkout based on your location.
Return Policy
Eligibility for Returns/Exchanges:
- Items must be returned or exchanged within 24 hours of receiving the order.
- Items must be unused, unworn, and in their original packaging with all tags attached.
Process for Returns/Exchanges:
- Contact our customer service team within 24 hours of receiving your order to initiate a return or exchange.
- Provide your order number and details about the product you wish to return or exchange.
- Our team will guide you through the return/exchange process.
Refunds:
- Refunds will be processed once the returned item is received and inspected.
- Refunds will be issued to the original payment method used during purchase.
Conditions:
- We reserve the right to refuse returns/exchanges if the items do not meet the above conditions.
- Shipping charges for returns/exchanges are the responsibility of the customer unless the return is due to a defect or error on our part.
For any questions or concerns regarding our shipping and return policies, please contact our customer service team.